Privacy policy: «Your data, safe»
Information in compliance with personal data protection legislation
In Europe and in Spain there are data protection rules designed to protect your personal information, and our organisation is obliged to comply with them.
That is why it is very important to us that you fully understand what we are going to do with the personal data we ask you for.
We will therefore be transparent and give you control of your data, using plain language and clear options that will allow you to decide what we do with your personal information.
If, after reading this information, you still have any questions, please do not hesitate to ask us.
Thank you very much for your cooperation.
Who are we?
- Our name: ESTEFANÍA LÓPEZ FÁBREGA
- Our tax ID (CIF / NIF): 74011529J
- Our main activity: Real estate. Purchase, sale and rental of properties.
- Our address: C/ Albahaca, 146, 03190 – Pilar de la Horadada (Alicante), Spain
- Our contact telephone number: +34 623 268 704
- Our contact email address: steff@sunsethomes.es
- Our website: http://www.sunsethomes.es
We are at your disposal; please do not hesitate to contact us.
What will we use your data for?
As a general rule, your personal data will be used so that we can deal with you and provide you with our services.
They may also be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
Your personal data are necessary so that we can deal with you and provide you with our services. To this end, we will provide you with a series of tick boxes that will allow you to decide clearly and simply on the use of your personal information.
Who will know the information we ask you for?
As a general rule, only duly authorised staff of our organisation will have access to the information we ask you for.
Likewise, those organisations that need access to your personal information so that we can provide you with our services may also have knowledge of it. For example, our bank will know your data if payment for our services is made by card or bank transfer.
In addition, those public or private bodies to which we are obliged to provide your personal data in order to comply with a law will have knowledge of your information. For example, tax law requires us to provide the Spanish Tax Agency with certain information about financial transactions that exceed a certain amount.
If, apart from the cases mentioned above, we need to disclose your personal information to other organisations, we will first ask for your permission through clear options that will allow you to decide on this matter.
How will we protect your data?
We will protect your data with effective security measures according to the risks involved in the use of your information.
To this end, our organisation has approved a Data Protection Policy, and annual checks and audits are carried out to verify that your personal data are safe at all times.
Will we send your data to other countries?
In the world there are countries that are safe for your data and others that are less so. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of the protection of your data.
If, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask for your permission first and apply effective security measures to reduce the risks of sending your personal information to another country.
How long will we keep your data?
We will keep your data for the duration of our relationship and for as long as the law requires us to. Once the applicable legal periods have ended, we will delete them in a secure and environmentally friendly way.
What are your data protection rights?
At any time you may contact us to find out what information we hold about you, to rectify it if it is incorrect and to erase it once our relationship has ended, where this is legally possible.
You also have the right to request that your information be transferred to another organisation. This right is called «portability» and can be useful in certain situations.
To exercise any of these rights, you must submit a written request to our address, so that we can identify you.
At our organisation’s offices we have specific forms for exercising these rights, and we will be happy to help you fill them in.
To find out more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.aepd.es).
Can you withdraw your consent if you change your mind later?
You can withdraw your consent at any time if you change your mind about the use of your data.
For example, if you were once interested in receiving advertising about our products or services but no longer wish to receive it, you can let us know through the objection-to-processing form available at our organisation’s offices.
If you believe your rights have not been respected, where can you lodge a complaint?
If you believe that our organisation has not respected your rights, you can lodge a complaint with the Spanish Data Protection Agency through any of the following channels:
- Online: www.aepd.es
- Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 Madrid, Spain
- By telephone: +34 901 100 099 · +34 91 266 35 17
Lodging a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or court representative.
Will we create profiles about you?
Our policy is not to create profiles about the users of our services.
However, there may be situations in which, for service, commercial or other purposes, we need to create information profiles about you. One example could be using your purchase or service history to offer you products or services tailored to your tastes or needs.
In that case, we will apply effective security measures that protect your information at all times from unauthorised persons seeking to use it for their own benefit.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we needed to use your data for different activities, we will always ask for your permission first through clear options that will allow you to decide on the matter.